Shoes & Handbags for Women

@AnnaRCocco you have 30 days for return and exchanges, please see our return policy here:

We hope that you are happy with the items you have selected. We will be happy to return/exchange unworn or defective merchandise within 30 days of delivery date. Returns/exchanges will not be accepted after 30 days. All merchandise must be returned in the original shipping box and packaging with tickets attached. Merchandise marked "as is" or "final sale" cannot be returned/exchanged. For returns accompanied with a packing slip a refund will be made in the form of original payment for the price noted on the slip. Credits should appear on your next credit card billing statement. If payment was made by check, you will receive a bank check in approximately 4-6 weeks. If you do not have your packing slip, please contact us at (800) 999-1877 and we will be happy to assist you in obtaining one. Without the packing slip, a refund will be made in the form of an even exchange or a ...

Full article: http://www.ninewest.com/Easyreturns/EASYRETURNS,default,p...