17 Apr '12, 1am

alguém me da de presente?

I absolutely love the Uggs product, and that is why I continue to come back every two years for a new pair. But this time my boyfriend had ordered me a pair of the short boots in chocolate and when we got them at his house it looked as if there was glue spots on the top of one of the boots. It was very hard to miss and as much as I wanted to ignore it and just put them on my feet, I couldn't do it. I called customer service and they emailed me a label and told me they would ship a new pair as soon as the old pair was scanned at a UPS. Great service, but I just wish that they would check their products before shipping them to customers. In this case I can't help but think that they just threw them in a box blindly and sent them out. Overall I love Ugg and I will continue to buy from them, but I just hope that they can avoid situations like this in the future.

Full article: http://www.uggaustralia.com/womens-classic-short-boots/58...

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